Request a refund.
Straight from your dashboard.
Enrolled by mistake or plans changed? If you're within 24 hours of verification and haven't watched more than one video lesson, you can ask for your money back in a minute.
Who can request
Your payment was verified
Refunds are for payments our team has already verified. A payment that is still pending can simply be cancelled — message us.
যাচাইকৃত পেমেন্টের জন্য প্রযোজ্য।
Within 24 hours
Request within 24 hours of your payment being verified. The exact deadline is shown on each payment in Billing.
যাচাইয়ের 24 ঘণ্টার মধ্যে অনুরোধ করুন।
No more than one video lesson watched
Watched more than one video lesson? The course is considered started and self-service refunds close.
1টির বেশি লেসন দেখা হলে রিফান্ড প্রযোজ্য নয়।
How it works
কীভাবে রিফান্ডের অনুরোধ করবেন
- 01
Sign in and open Billing
Go to your dashboard → Billing. Every payment you made is listed there.
- 02
Choose “Request refund”
On the payment, tell us briefly why (Bangla or English is fine) and where to send the money: your bKash, Nagad, Rocket or bank account.
- 03
We review it
Our team checks the request — usually within one working day. You can cancel it while it is still being reviewed.
- 04
Money is sent
Approved refunds are sent within 5–7 business days, minus any standard MFS fee. You get the refund TrxID in your dashboard and by email, and access to the course ends.
What each status means
- RequestedWe received it.
- Under reviewA team member is checking it.
- ApprovedThe transfer is being prepared.
- RefundedSent — the refund TrxID is shown.
- Not approvedWe explain why in your dashboard.
Outside the window, or something else?
Special circumstances happen. Our team can review a request on your behalf even outside the self-service rules, or move you to a later cohort instead.